LATE & NO SHOW POLICY: Time is precious to us all. In order to help keep you and us on time, we are asking for everyone’s help. Most of our appointments are blocked in 30 to 45 minute time slots. Because of this, if you are more than 5 minutes late, you may need to reschedule the appointment or opt to not have the full service. This will not always be the case, but it is a definite possibility.
No shows. We have all forgotten an appointment for one thing or another. However, due to a higher than normal occurrence of this we are given no other choice that to implement this policy:
- 1st no show ~ will be noted
- 2nd no show ~ at next appointment, half of service missed will be charged
- 3rd no show ~ Client has choice: Go to walk-in status or prepay future appointments
24 Hour Cancellation notice is requested for all cancellations
NOTICE: Due to the artistic nature of our business, we are unable to give refunds on our Salon or Spa services.
However, we will work tirelessly until you are completely satisfied.
METHODS OF PAYMENT: We also accept personal checks and cash at this time. If the check is returned for insufficient funds then there is a $25 service charge owed in addition to the amount of the check.